Cookie policy

This Cookie Policy explains how Smart Group ("Smart Group", "we", "us", or "our") uses cookies and similar technologies when you visit our website. It should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They are widely used to make websites work, remember preferences, or understand how visitors use a site.

Similar technologies include:

• Local storage — data stored in your browser for a website to remember settings between visits;
• Session storage — temporary storage cleared when you close your browser tab;
• Pixels or tags — small code snippets sometimes used to measure visits or deliver advertising (we do not currently use these on this site).

In this policy, we use "cookies" to refer to cookies and comparable technologies unless we say otherwise.

2. How we use cookies

Smart Group has designed this website to use cookies sparingly. We do not use cookies to build advertising profiles, track you across other websites, or sell data to third parties.

Cookies and similar storage on this site fall into these categories:

Strictly necessary

These are essential for the website to function. They enable core features such as page navigation, security, and remembering UI state during your visit (for example, whether a mobile menu is open). Without them, parts of the site may not work correctly. Because they are necessary for service delivery, we do not ask for consent before setting them.

Functional (minimal)

We may use limited client-side storage to improve your experience — for example, to remember accessibility or display preferences you have chosen. These do not track you for marketing purposes.

Analytics and advertising

We do not currently use analytics cookies (such as Google Analytics), advertising cookies, or social media tracking pixels on this website. If we introduce them in future, we will update this policy and, where required by law, obtain your consent before non-essential cookies are placed.

3. Cookies we may set

The table below describes cookies and similar storage that may be used on this site. Exact names may vary with platform updates.

We do not set third-party marketing or analytics cookies through this website at the time of this policy's last update.

4. Third-party content

Some pages may link to external websites (for example, subsidiary company sites or partner pages). If you follow those links, third parties may set their own cookies under their policies. We do not control cookies on external sites.

Embedded content (such as maps or videos) is not currently used on this site. If we add embeds in future, this policy will be updated to describe any associated cookies.

5. How to manage cookies

You can control cookies in several ways:

Browser settings

Most browsers let you block or delete cookies. You can usually find these options under Settings, Privacy, or Security. Blocking all cookies may affect how this and other websites work — including features that rely on session storage.

Do Not Track

Some browsers send a "Do Not Track" signal. There is no universal standard for how sites must respond. We do not track visitors for advertising purposes, so this signal has limited effect on our current practices.

Mobile devices

Device operating systems may offer privacy settings that limit tracking across apps and browsers. Refer to your device manufacturer's guidance for details.

6. Changes to this policy

We may update this Cookie Policy when our website changes, when we add new features, or when legal requirements evolve. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to check back periodically.

7. Contact us

If you have questions about our use of cookies or this policy, contact us via our Contact page or write to:

Smart Group
Area 6, P.O Box 20480
Lilongwe, Malawi
Phone: +265 997 95 77 31 / +265 888 28 61 85